Shipping Information

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Tracking Your Order

You will receive a confirmation email from NUVIOR, once your order is received. If you do not receive this email within 24 hours please contact our customer service center for assistance at 416-224-1818 or via email.

You will receive another email containing tracking information, once your order is shipped. If you have a NUVIOR account, you can track the status of your order by clicking on “Order Information” within the My Account section. On average, your order should take between 1 and 8 business days to arrive.

Return Policy

Loyalty Program



To speak to our customer service representative,
give us a call at 416 224 1818

Monday – Thursday 9:30 AM to 5:30 PM and Friday 9:30 AM to 3:00 PM (EST)
(Excluding holidays)


Alternatively, you may also
email us at

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